How to order a bay track with us

You have no need to worry about how to order a bay track with us. It's a very simple process to place your order on the website. We can also help you if you get stuck at any time.  We're currently creating short videos showing how the calculators work. Several have already been added just above each calculator/order form.

We know most people have never done this before and don't really know where to start. So I have put a short video just below that gives you some simple pointers. This is for our regular bay track calculator but all are very similar.

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Introduction to Ordering Bay Window Curtain Tracks

The ordering process is in two parts. The first is simply choosing your overall bay size. ten selecting some options you would like your track to have. The second part after placing your order you are redirected to the order confirmation page. This has a link to the final sizes form. This is where following a template.

You will also receive an email with a link. On the final sizes form you will give us all the sizes we need for making your new bay track correctly. I will show you how our regular bay track calculator works in just a moment. All our bay track calculators work in the same way. You will just have a couple of different options to choose depending on the track style you choose.

You don't need to worry about getting things wrong. As we double check everything. If something did go wrong we take responsibility. It rarely happens. We're here to help at any stage.

The first step is to choose your bay size. You're going to measure around the bay where you think your track's going to fit. So you'll measure around within the bay, and if you have to return out of the bay, you'll include those out to the bay on each side. And that is the total you use to choose one of these selections here. If you have a really large bay, click on here. We're going to choose up to 350 cm in this example.

Next step is to choose how your track is going to fit. Now there's 5 options here, but we're going to choose option 2, which is ceiling fix in the bay with wall fix returns out of the bay, which is a popular option.

Next is to choose the bending service, which is your bay window shape. We're going to choose a popular one, which is a Splay Bay with returns. If you click on any of those items on the drop-down menu. It'll come up with an image here showing you your selection.

If that's not correct. Go back to the menu and select another one. If you're still struggling, then you can go here: bay window style with pictures, and you should be able to find your bay shape and choose one of those. And failing that, you can get in touch with us here. Send us a photo of your bay and if yours does not exist on the menu, we'll create one and add it for you quickly, and then we'll let you know.

So next step is to choose one of the middle of the track options and we've got the overlap options on this because it's the regular bay track calculator that we're looking at and then we've got a center slice where you can just join with a heavy duty joining splice let's choose the really popular overlap right over left. The next step now is you've got some optional extras curtain draw rods if you want to add those. We're going to add a pair at 75 cm long and 1 pair and we can also add some hooks and we're going to add a couple of packs here and there's 50 hooks in each pack

And now we're going to upload a photo of our Bay. Let's just choose any image. I'll do this one here, and that means we can check all your order details again to your bay shape to make sure that everything that you've ordered is going to work for you.

Then finally we've got the breakdown of all the different costs involved and the total price here. Then if you're happy with everything you can enter your email, name and address. Then click on the press here to place your order button. You will then be redirected to the order confirmation page. You will find a link to the final sizes page. You will also get an email with this link. This is where you will give us all the sizes we need to make your bay track correctly. Don't worry as there's a template to follow. We also have handy measuring videos to help if needed. If you have any questions then please just get in touch.

square bay curtains


You will find help for all the different styles of bay tracks we offer on this website. The basics are the same for all the bay tracks. 

If you get stuck or just have a question about how to order a bay track. Then the quick way to get an answer is to ask our "Help Assistant". Just click on the red button in the bottom right of your screen.

The ordering is a 2 Step Process.

First Step of how to order a bay track!

  Is choosing the size bracket your bay fits into.  Include returns out of the bay  if required. Measure around inside the bay not straight across the bay.

You will then choose how your track is going to fit in your bay. You have 5 options. click on the option you think will work for your bay. Don't worry if you're not completely sure. As we review all orders and if we think another option would be better. then we will let you know.

The next step is the bending service. Basically you're choosing your bay shape from the drop down menu. There's quite a few options to choose from. Click on the option you think will work for you. An image will appear of the chosen bay shape. If this looks like yours then great move on to the next page.

If not then select another option from the drop down list. You should be able to find your bay shape. If you struggle then click on the link below "bay window styles with pictures" taking you to a page with lots of bay images. Each one has a bay name to help you identify the bay shape.  If you see your bay shape then head back the calculator and select the name from the list.

If you're still struggling then click on the  "photo of your bay here" link at the bottom of the calculator. Send us a photo of your bay window. We will then let you know if your bay shape is on the calculator. If not we will create another option on the drop down menu. Then let you know ASAP that it's ready to be selected.

Then you will have a few other selections to make before finishing the form and entering your personal details and making payment. 


Second Step of how to order a bay track!

After making payment you will be redirected to the order confirmation page. On this page is a button that when clicked will take you to the final sizes form. You will also receive an email order confirmation. At the bottom of this email will be a link to the final measuring page on the website for your bay shape. There is a template for you to follow. It also has a form with boxes for entering all the sizes we need. There are some other questions about how your curtains are going to hang and a couple of other things that will help us complete your new bay window curtain track.

If at anytime you are not sure or have a question about how to order a bay track with us. Then just ask the "Help Assistant" (red button bottom right of the screen) Then if you still don't have the answer you need. then send us a message here contact us.


Take a peep at one of our bay measuring videos

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We're adding more of these videos all the time. So hopefully we have your bay shape covered by the time you're ready to place your order. These videos give you a great way to understand exactly how to measure your bay correctly.

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